Technology in the Aftermarket
MEMA’s Business Technology Council lists catalogue data, EDI/e-commerce, ERP and AI among its areas of focus. These are relevant tools for aftermarket purchasing and operations; the council’s description does not prove that AI integration guarantees supply contracts.
Make Catalogue Data Useful
For a filter enquiry, provide the part reference, verified application, dimensions and clear photographs. Identify which specifications have been confirmed and which require further checking. Resolve discrepancies before converting the enquiry into a bulk order.
Define the Workflow
Agree how the buyer will send orders, receive availability updates and review substitutions. Start with a process both parties can operate reliably. Forecasting and ERP integration should be evaluated against actual data quality and order needs rather than presented as evidence of product performance.
